Every question account holders actually ask, answered plainly. Tap any question to open it.
An online trading platform for short-term price movements across forex, crypto and synthetic volatility indices. You trade a direction over a chosen duration; the payout percentage is shown before you confirm. There is a free demo account so the interface can be learned without risking money.
It watches live price behaviour across markets and highlights setups it judges favourable - trend direction, volatility state, timing - then you decide whether to take them, or auto-trade follows those signals inside the limits you set. It reduces emotion and screen time. It does not predict the future and it cannot guarantee an outcome.
A synthetic market that moves continuously in both directions, generated by the platform rather than a real exchange, so it trades 24/7 including weekends. The number (25, 50, 75, 100) describes how large its swings typically are - higher number, bigger moves, faster losses.
A stop rule for an automated session: the session closes itself once profit reaches that amount. Always pair it with a loss stop, otherwise one bad run erases a good day.
The minimum deposit is 5 USD and the minimum withdrawal is 10 USD. Minimum and maximum stake per trade are shown on the trade panel and depend on the market - if a stake is refused it is outside that range or above your available balance.
Yes. It uses virtual funds at real market prices, resets on request and requires no deposit. It is the correct place to learn before funding a live account.
Verify your identity, open Withdraw, choose the method you funded with, enter an amount of at least 10 USD and confirm. A 10% withdrawal charge is shown before you submit. Mobile money usually pays in minutes after review; card and crypto can take longer.
Requests go through review. First withdrawals, larger amounts, a recent password change or a name mismatch take longer. You are contacted in-app with the specific reason if something is needed - it is never silently frozen.
Mobile money (M-Pesa, Airtel Money, MTN MoMo), card, and crypto where enabled. The deposit screen only lists what is available for your country and account.
Wait five minutes, confirm you paid the exact details shown in the app, then send support the amount, method, provider reference (e.g. the M-Pesa code) and the time. That combination locates it in one pass.
A national ID, passport or driving licence with all corners visible plus a selfie. Name on the account, document and payout destination must match. JPG or PNG, no screenshots of screenshots.
Usually minutes during working hours, up to a few hours when busy. You are notified either way, with the reason if rejected.
No. Funding must come from an account in your own name; third-party payments fail review and are returned to source.
No. One account per person. Duplicates are frozen and closed, and balances on duplicates are held pending review.
No, and no honest platform can. Trading is risk-based and you can lose your stake. Any message promising guaranteed daily returns is fraud - report it in-app.
Payout percentage on the market, stake size, accuracy of your decisions and the number of trades you take. There is no fixed daily income; anyone quoting one is guessing or lying.
Yes, 18 and over. Accounts found to belong to minors are closed.
Identity documents are stored outside the public web folder, re-encoded on upload, and visible only to authorised reviewers. You can request access, correction or deletion. See the privacy policy.
Use a unique password, enable two-factor authentication where offered, never share one-time codes, and check the login location history. Support will never ask for your password or a code.
Availability differs by country because payment rails do. If the deposit screen shows methods, your country is supported for that rail. Restricted jurisdictions cannot open accounts.
You declare trading profits where your country taxes them. The withdrawal charge is a platform fee, not tax. Keep your downloadable transaction history for your adviser.
Android and Huawei install the app file in one tap; iPhone adds it to the home screen from the browser menu, because Apple does not allow websites to install apps silently. Full steps on the install page.
Through the in-app chat or the support channel listed on the site. Have your account email and any transaction reference ready - it halves the resolution time.
Request closure in-app. Balances are settled first, then the account is closed and data handled as described in the privacy policy. Closure does not erase records the law requires to be kept.
Send it through the in-app chat with your account email and the reference of the transaction or request involved. Screenshots help. Support will never ask for your password or a one-time code - anyone doing so is impersonating the platform.